Bring your customers an eco-friendly and stress-free shopping experience

Add lockers to your delivery and return options

Return an order from an InPost locker

Lockers are available 24/7 and don’t have any of the usual queues.

You can quickly create a label on the returns portal specified. If you’re directed to a Hermes portal, you’ll just need to enter the shop name when prompted.

How it works

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How to use an InPost locker to return a parcel

Fill in your details on the returns portal to create your label

Print out the label and attach it to your parcel

Take the parcel to the locker, scan the barcode and put it in the open compartment

A courier will collect the parcel and deliver it back to the retailer